Unused products in original packaging may be returned for a refund within 60 days of purchase. Buyer is responsible for return shipping. Refunds will be made in the full amount of the purchase, less any non-refundable payment processing fees (2.9% for PayPal purchases). Alternatively, customers may opt to receive store credit in the total amount of the purchase. To initiate a return, please contact customer support.
Products that are received "dead on arrival" are eligible to be replaced free of charge. The customer must be able to provide high-resolution images of the product showing the fault, without evidence of user error. Products which are non-functional due to user error are not eligible for free replacement.